Automated appointment reminders for dental practices. Integrates with practice management systems, sends personalized SMS/email reminders, handles rescheduling requests, and reduces no-show rates by 40-60%.
This workflow automates the entire appointment reminder process for dental practices. It connects to your practice management system via webhook, identifies upcoming appointments within a configurable window (default 48 hours and 2 hours before), and sends personalized reminders through both SMS (via Twilio) and email channels.
The AI component analyzes patient communication preferences and history to determine the optimal reminder timing and channel. Patients who have previously missed appointments receive additional reminders with a gentle nudge. The system also handles confirmation replies, automatically updating your calendar when a patient confirms or requests a reschedule.
Built for n8n with Twilio, SendGrid, and Google Calendar integrations. Can be adapted to work with most dental practice management software that offers an API or webhook support. Typical deployment time is under 30 minutes.
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{
"name": "Dental Appointment Reminder Bot",
"nodes": [
{
"id": "trigger",
"type": "n8n-nodes-base.scheduleTrigger",
"name": "Check Appointments Schedule",
"position": [
250,
300
],
"parameters": {
"rule": {
"interval": [
{
"field": "hours",
"hoursInterval": 1
}
]
}
}
},
{
"id": "getAppts",
"type": "n8n-nodes-base.httpRequest",
"name": "Fetch Upcoming Appointments",
"position": [
450,
300
],
"parameters": {
"url": "={{$env.PMS_API_URL}}/appointments",
"method": "GET",
"queryParameters": {
"from": "={{$today}}",
"to": "={{$today.plus({days: 2}).toISO()}}"
}
}
},
{
"id": "filter",
"type": "n8n-nodes-base.filter",
"name": "Filter Needs Reminder",
"position": [
650,
300
],
"parameters": {
"conditions": {
"boolean": [
... truncated (187 lines total)
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